A Letter to Our Community
Our Preparedness Plan
We have established a structure for telehealth services.
If you or your child is unable to attend your scheduled appointments, or if our center are prompted by health officials to close temporarily.
- The Chesapeake Center uses Doxy.com, a teleconferencing system for telehealth, much like Skype, but HIPAA-compliant.
- Phone appointments
- We can send prescriptions electronically. Most insurance companies also have a mail-order pharmacy that can deliver your medication to your home.
- Our administrative team has been equipped to telework from home for years, providing uninterrupted service to our patients.
Telemedicine with Zoom
If you are having symptoms of a respiratory infection, and/or fever, please call the office to arrange a virtual appointment
Our telehealth platform of choice is ZOOM. You will receive a ZOOM link before each session via text and email.
You can use Zoom through a browser or download an app for your phone. Download Here
- Find a quiet room to join the telehealth meeting, where you will have minimal interruptions and can speak openly and confidentially.
- If you need headphones or a webcam, ensure they are connected properly.
- If there are any technical issues, the providers are prepared to switch the appointment to a phone appointment, and they will give you a call at the primary number on file.
- After your appointment, payment is processed using the method on file. If you need to update this payment method, please call the front desk.
- Telehealth appointments are more likely to be reimbursed than phone appointments, so if you are submitting to insurance, we encourage you to keep your Telehealth appointment.
- For patients engaged in medication management: your provider may make recommendations on household equipment that can ensure quality care remotely (i.e. blood pressure monitors, scale).